Welcome to Pinewoods Hill Eco Solution! By accessing our website or using our services, you agree to the following Terms of Service. These Terms govern the relationship between you and PWH Eco Solution for energy assessments, energy-saving solutions, and HVAC project management.

1. Scope of Services

PWH Eco Solution provides:

• Energy audits and assessments for residential and commercial properties.
• Energy conservation and efficiency solutions, including heat pump installations and geothermal systems.
• HVAC project design, installation, and management.
• Assistance with government rebate and financing programs (OHPA, Enbridge, IESO, etc.).

2. Service Eligibility

Our services are available to clients in [Ontario]. By using our services, you confirm that:

• You are legally authorized to engage our services.
• You provide accurate and truthful information necessary for service delivery.

3. Service Agreements

Specific terms for individual services, including pricing, timelines, and deliverables, will be outlined in a written service agreement provided before work begins.

4. Payment Terms

• Payment terms, including any deposits or installments, will be detailed in your service agreement.
• All payments are due as specified, and overdue accounts may incur interest or penalties.

5. Subcontracting

We may engage certified subcontractors to perform portions of the project. PWH Eco Solution ensures all subcontractors adhere to our quality and confidentiality standards.

6. Government Incentives and Rebates

While we assist with applications for government programs, approval is subject to the discretion of the respective authorities. PWH Eco Solution is not responsible for denied applications or delays in processing.

7. Warranties and Guarantees

• Workmanship warranties are included as specified in your service agreement.
• Equipment warranties are governed by the terms of the manufacturer.

8. Limitation of Liability

To the extent permitted by law, PWH Eco Solution will not be liable for:

• Indirect, incidental, or consequential damages.
• Losses resulting from delayed project completion due to factors beyond our control (e.g., supplier delays, regulatory approvals).

9. Termination of Services

Either party may terminate the service agreement under the conditions outlined in the contract. Upon termination, clients are responsible for payment of any services rendered up to the termination date.

10. Confidentiality and Privacy

We are committed to protecting your privacy. Any personal or project-related information collected will be used solely for service delivery and rebate/loan applications. For more details, refer to our [Privacy Policy].

11. Dispute Resolution

In the event of a dispute, parties agree to resolve matters through good-faith negotiation. If unresolved, disputes will be subject to arbitration under the laws of [Ontario].

12. Amendments to Terms

PWH Eco Solution may update these Terms at any time. Changes will be effective upon posting on this website. Your continued use of our services signifies your acceptance of the updated Terms.

13. Contact Information

For questions or concerns regarding these Terms, please contact us:
Pinewoods Hill Eco Solution
Email: info@pwhecosolution.ca
Phone: (647)946-8432